Introduction

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Caractéristiques

Nombre d'années

2 année(s)

Type

Sur place

Jour ouvrable suivant

Oui

Support sur site

Oui

Compatibilité

PageWide Pro X477

Segment HP

Professionnel, Maison

Caractéristiques du fournisseur

Support type

Réparation sur site

Place of service

Sur site

Warranty coverage

post-garantie

Détails de couverture

Jours ouvrés réguliers : 9 heures

Duration

2 ans

Response time

Intervention le jour ouvré suivant

Service method

Réparation sur site

Care Pack type

Electronique

Coverage period

24 mois

Warranty type

P