Introduction

The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order,receive,update,and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN),it is a fast and simple process that enables immediate registration and service activation.

Replace failed hardware units quickly and conveniently with HPE Services'reliable next-day exchange service. This easy-to-use HPE Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HPE products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HPE. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data,or in instances when your data can readily be restored from back-up devices.

Details

Product Description	Electronic HP Care Pack Next Day Exchange Hardware Support - extended service agreement - 5 years - on-site
Type	Extended service agreement
Service Included	Replacement
Location	On-site
Full Contract Period	5 years
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Designed For	Scanjet Pro 2500 f1