| BTW inbegrepen | |
|---|---|
| Base Price: | €422,94 |
| Totaal: | €422,94 |
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
2-hour standard response (Basic service): For calls on products covered by a basic service agreement, HPE shall provide a 2-hour phone response from a product specialist during the coverage window. Support incidents received outside coverage window shall be acknowledged the following coverage day.
| Number of years | 5 year(s) |
| Type | On-site |
| On-site support | Yes |
