This service renews Power Emergency and extends it for
another five years achieving a total coverage of ten years for
single-phase UPS =3 kVA. It can be purchased before Power
Emergency expires.
Features
During this period, the product is covered by the advance replacement of the faulty unit
This Service Program covers both electronic parts and batteries (batteries are covered only for failures, not for misuse and/or reduced autonomy)
This Service Program grants emergency response within 8working hours from the incident ticket acknowledgment:
The replacement unit is shipped to site
The shipping costs are covered by Vertiv
This Service Program includes 8x5 Professional helpline
This Service Program includes one complete battery set to exchange internal exhausted batteries. The battery set isshipped with installation instructions and safety instructionsconcerning proper handling of the batteries
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