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Enterprise Business - Standard - Support Service (780-sa4nnz+p2cmr12)

Référence:
780-SA4NNZ+P2CMR12
Langue:
UK
Disponibilité:
Vérification du stock en temps réel
 TVA incluse
Base Price:€333,64
Total:€333,64

Introduction

Developing AI solutions from concept to deployment is not easy. Keep your AI projects on track with NVIDIA AI Enterprise Support Services.

Specifications


General 
Service Included Consulting
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Details 
Service & Support Technical support - consulting - 1 year - on-site - response time:NBD - availability:9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Technical support - phone consulting - 1 year - response time:4 h - availability:9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 1/2
Technical support - phone consulting - 1 year - response time:1 business day - availability:9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 3
Technical support - phone consulting - 1 year - response time:2 business days - availability:9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday - severity level 4
Technical support - web support - 1 year - response time:4 h - availability:24 hours a day / Monday-Sunday - severity level 1/2
Technical support - web support - 1 year - response time:1 business day - availability:24 hours a day / Monday-Sunday - severity level 3
Technical support - web support - 1 year - response time:2 business days - availability:24 hours a day / Monday-Sunday - severity level 4
Technical support - web knowledge base access - 1 year - availability:24 hours a day / Monday-Sunday
Training - 1 year
New releases update - 1 year
Compatibility Information 
Designed For Mellanox Edgecore AS4610-54T
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