Introduction

Lenovo's Premier Next Business Day service provides an on-site support solution designed for efficient and timely service. This extended service agreement ensures that all necessary parts and labor are included, allowing for seamless maintenance without unexpected costs. With a commitment to next business day response time, users can rest assured that technical support and assistance will be readily available, minimizing downtime and maximizing productivity. The service also includes phone consulting, offering users direct access to expert guidance when needed. This thorough support package is ideal for businesses looking to enhance their operational efficiency through reliable service and immediate assistance, ensuring that any issues are addressed promptly and effectively.

Features

• Extended service agreement with comprehensive coverage
• On-site service for quick response and resolution
• Next business day response time to minimize downtime
• Includes parts and labor for transparent costs
• Phone consulting for direct access to technical support

Specifications

General

Service Included	Parts and labour
Location	On-site
Full Contract Period	5 years
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week

Details

Service & Support

Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years