Introduction

HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.

Caractéristiques

Nombre d'années

1 année(s)

Segment HP

Professionnel, Entreprise

Caractéristiques du fournisseur

Support type

Echange

Place of service

Sur site

Warranty coverage

post-garantie

Détails de couverture

Jours ouvrés réguliers : 9 heures

Duration

1 an

Response time

Réponse dans un délai de 3 à 5 jours ouvrés

Service method

Echange sur site de l'unité

Care Pack type

Electronique

Coverage period

12 mois

Warranty type

P