Inleiding

To enhance the existing warranty on your equipment, HP has a Care Pack offering that provides complete peace of mind for 3-5 years. There is a choice of service level to suit your needs.HP Care Pack offers a range if IT services specially designed to meet your needs. It provides you with professional HP and non-HP hardware support, with fast and reliable services at attractive prices. With HP Care Pack you can significantly reduce loss or delay through equipment and system failure by securing Europe-wide professional technical support direct from HP.

Advantages

• Peace of mind
• 3-5 years onsite hardware support
• Service enhancement above standard HP warranty
• Repair at your site (home or office) 
• Fixed cost of ownership
• Includes parts, labour and travel at no extra cost
• No additional charges or surprises
• Covers product in major European countries
• Service and support direct from HP
• Renewable through HP Post Warranty service Care Pack

Service highlights

• 4-hour onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.

Notes

Service	Post Warranty 4hrs Onsite Response 13x5
Duration	1 Year