Introduction

This HP Care Pack upgrades coverage for your HP product within the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services, and hardware replacement during the coverage period.


• A permanent replacement product is shipped overnight via premium local shipping to your location (conditions apply).

Features

Number of years

1 year(s)

Next Business Day (NBD)

Y

Compatible operating systems

Multifunction Printers

HP segment

Business, Enterprise

Supplier features

Support type

Exchange

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

1 year

Response time

Next business day response

Service method

Advanced unit exchange

Care Pack type

Electronic

Coverage period

12 month(s)

Warranty type

S

Logistics options

Courier shipment and defective return