Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

Features

Number of years

2 year(s)

Next Business Day (NBD)

Y

HP segment

Business, Enterprise

Supplier features

Support type

Exchange

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

2 years

Response time

Next business day response

Service method

Advanced unit exchange

Logistics options

Courier shipment and defective return