Introduction

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day^[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it—so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.

Supplier features

Response time

Next business day response

Service method

Onsite repair

Additional information

Includes 1 preventive maintenance kit

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S