Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

Receive 1 year of next business day onsite repair from an HP-qualified technician for your computing device, if the issue cannot be solved remotely.

Features

Type

On-site

Next Business Day (NBD)

Y

HP segment

Business, Enterprise

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite repair

Additional information

2nd & 3rd years parts only

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S