Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

Features

Number of years

2 year(s)

Type

On-site

Next Business Day (NBD)

Y

On-site support

Y

Compatibility

Notebook

HP segment

Business

Supplier features

Response time

Next business day response

Service method

Onsite repair

Additional information

excludes external monitor

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

24 month(s)

Warranty type

S

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

2 years