Introduction

Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on site, usually within 1-2 business days. It's support when you need it, where you need it - convenient for you.

Dell recommends ProSupport - If you need more than business hours support, consider upgrading to ProSupport.

*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.

Features

Number of years

3 year(s)

Service type

Basic Onsite

Service included

Parts and Labour

Service time (hours x days)

8x5

Phone support

Y

Web support

Y

Troubleshooting

Y

Parts replacement

Y

Compatibility

XPS 13 9365, 13 9365 2in1, 15 9570, 15 9575 2in1