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36 Months Of Prem 24x7 Support For One

Référence:
CS-P-C2605-PLAT
Langue:
UK
Disponibilité:
Vérification du stock en temps réel
 TVA incluse
Base Price:€2.799,62
Total:€2.799,62

Introduction

Cohesity Premium Support empowers customers to solve their siloed data and storage challenges with Cohesity web-scale secondary data and applications. Cohesity delivers fast,complete,high-quality technical responses all day,every day while striving to achieve the highest level of customer satisfaction.

Features

  • Around-the-clock response
  • Communication your way
  • Feature & maintenance release access
  • Proactive escalation & monitoring
  • Parts delivery

Specifications


General  
Service Included Parts
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Details  
Service &Support Extended service agreement - parts - 1 year - shipment - response time:NBD
Technical support - phone consulting - 1 year - response time:1 h - availability:24 hours a day / Monday-Sunday - priority 1
Technical support - phone consulting - 1 year - response time:2 h - availability:24 hours a day / Monday-Sunday - priority 2
Technical support - phone consulting - 1 year - response time:4 h - availability:24 hours a day / Monday-Sunday - priority 3
Technical support - e-mail consulting - 1 year - availability:24 hours a day / Monday-Sunday
Technical support - web support - 1 year - availability:24 hours a day / Monday-Sunday
Compatibility Information  
Designed For Cohesity C2000 Series C2605-RJ45 Four (4) Node Block,C2605-RJ45 Two (2) Node Block,C2605-SFP Four (4) Node Block,C2605-SFP One (1) Node Block,C2605-SFP Three (3) Node Block,C2605-SFP Two (2) Node Block
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