Introduction

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.^[1,2]

Features

UNSPSC-code

81111812

Supplier features

Support type

Active Care

Place of service

Remote and Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

5 years

Response time

Next business day response

Service method

Onsite and Predictive Support

Additional support option

PC Solution

Care Pack type

Electronic

Coverage period (months)

60

Warranty type

S