Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.


• Keep your hard drive and critical data if it becomes damaged when you travel. Plus, receive an HP-qualified technician next business day onsite to repair your computing device, for 5 years.

Features

Number of years

5 year(s)

Type

On-site

Next Business Day (NBD)

Y

HP segment

Business, Enterprise

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

5 years

Response time

Next business day response

Service method

Onsite repair

Additional information

Excludes external monitor

Additional support option

Defective media retention; Travel coverage

Care Pack type

Electronic

Coverage period

60 month(s)

Warranty type

S